Personal Information Protection Policy
of Moka Products and Services
Effective date: June 13, 2022
Version number: [ V2.0 ]
Beijing Sirius Technology Co., Ltd. (registered address: Room 401-18, F4, Building 1, No. 68 Zhichun Road, Haidian District, Beijing) ("Moka" or "we/us") attaches great importance to the protection of personal information. When you, as the authorized person of the user (referring to the subject who buys Moka products and services), use our products and services ("Products and Services"), we will collect some personal information about you and use it for the purposes stated in this Personal Information Protection Policy ("this Policy").
This Policy sets out how we collect, use, disclose and protect your personal information, and the related rights you have. Before using Products and Services, you should carefully read and fully understand the contents stated in this Policy.
1. Collection and use of your personal information
1.1 Collection and use of your personal information
During your use of Products and Services, we will collect and use your personal information according to this Policy, including:
S/N | Purpose | Type of Personal Information |
1. | Log in to the account and authenticate the identity | Account number, password and authentication information |
2. | Provide services, repair faults and improve Products and Services | Product operations, error information and fault information |
The personal information in bold above is sensitive personal information.
1.2 It is necessary to collect and process the above personal information for your use of Products and Services. If we need to collect other types of your personal information, we will obtain your consent or determine the related legal bases.
2. Use of Cookies and similar technologies
3. Third-party tools and plug-ins (including Cookies and SDKs) are used in our Products and Services. See the List of Third-Parties Sharing Information of Moka Products and Services for details.
4. Share, disclosure and transfer of your personal information
We will only share, disclose and transfer your personal information with your consent or on a legal basis.
5. Security measures
We will take appropriate technical and management measures to protect your personal information from unauthorized access, leakage, falsification or loss.
6. Retention period
We will keep and retain your personal information according to the requirements of laws and regulations, the time limit required for the purposes stated in this Policy, and the time limit agreed upon in relevant agreements.
7. Handling of personal information security incidents
In case of leakage, falsification or loss of personal information, we will immediately take remedial measures and notify the departments and relevant persons responsible for the protection of personal information, except for the cases in which notice is unnecessary according to law.
8. Your rights
You have the right to access, copy, correct and delete the personal information you provide for us. To exercise your rights as the subject of personal information, you can contact us in the following ways:
Email address | security@mokahr.com |
We usually respond to your claim within fifteen working days. If the situation involved is complicated and may take longer, we will also inform you in time. If we cannot respond to your claim, we will explain the reasons.
9. Third-party products and services
Third-party products and services may be used in Moka Products and Services. When using third-party products and services, the terms of service and personal information collection shall be governed by the service agreement and personal information protection policy provided by the third-party service provider.
10. Revision
We will revise this Policy from time to time according to the requirements of laws and regulations and the needs of Moka to provide Products and Services. We will release the revised policy in time.
11. Contact and feedback
11.1 If you have any questions, comments or suggestions, you can contact us in the following ways:
Email address | security@mokahr.com |
We usually reply to relevant questions within fifteen working days. If the questions and situations involved are complicated and may take longer, we will also inform you in time.
11.2 If you are not satisfied with our reply, you can complain in the following ways:
Email address | security@mokahr.com |
We will handle it and give a reply within fifteen working days. If the matters involved in the complaint are complicated and may take longer, we will inform you in time. You can also complain to the relevant regulatory authorities in your area, or contact us, and we will provide you with the complaint channels that may apply to your actual situation.